Protect the systems your business depends on.

No. SSL/HTTPS is essential because it encrypts information while it travels between a visitor's browser and your server, preventing eavesdropping in transit. However, SSL alone does not protect against weak admin passwords, outdated software dependencies, SQL injection, broken access controls, or server hardware failure. Complete security requires combining HTTPS with secure coding, access control, automated backups, and ongoing maintenance.

Automated daily website and configuration backups are available depending on your hosting environment and selected support plan. During project setup or maintenance onboarding, we document the exact backup schedule in writing so you know how and when snapshots run.

Yes, for database-driven web applications and offline Windows software, database backups are handled specifically to ensure transactional consistency—either through automated cloud database snapshots or scheduled local database dumps synced to secondary/cloud storage, depending on your deployment architecture.

Backup retention periods (for example, 7-day, 14-day, or 30-day rolling retention) depend on your hosting provider's storage allocation and your selected maintenance plan. We configure and document the exact retention window in your project handover documentation.

A backup is only useful if it can actually be restored. During initial deployment—and periodically under our Business Continuity and Managed support plans—we test restoring database and file snapshots into an isolated environment to verify data integrity and document the recovery steps.

Before deploying significant updates or database changes, we verify the build in a staging/preview environment and confirm a recent backup snapshot exists. If a regression appears after release, we follow a documented rollback procedure to revert to the previous stable version while diagnosing the issue.

Yes. Every release goes through our Pre-Deployment Testing Checklist covering functional flows, responsive layouts from 320px upwards, form submissions, authentication, role permissions, accessibility, performance, and security headers.

Yes. Immediately after a production release, we execute a 17-point Post-Deployment Verification Checklist confirming live HTTP 200 status, active HTTPS, working forms and notifications, database reads/writes, sitemap/canonical integrity, zero exposed secrets, and clean server logs.

Yes. We can audit an existing website or web application to fix broken HTTPS/mixed-content issues, configure security headers, remove exposed credentials, patch outdated dependencies, tighten admin access, and set up automated backups—or recommend a clean rebuild if the legacy codebase is fundamentally unsupported.

Yes. Whether you run a browser-based ERP portal or an offline Windows desktop billing application, we implement role-based access control, input validation, encrypted database connections, local/off-site backup routines, and audit logging tailored to your workflow.

Under our maintenance and support plans, we configure automated uptime checks, SSL expiry alerts, backup status checks, and dependency vulnerability reviews. Note that while automated monitors run continuously, human engineering review and response take place during our published business hours unless a custom SLA is agreed.

Yes. If your website or application experiences an incident, we can assist with isolating the affected system, rotating compromised credentials, inspecting logs to identify the entry point, restoring from a clean backup snapshot, and hardening the configuration to prevent repeat issues.

Yes. We maintain separate development and staging/preview environments so new features, design changes, and database migrations can be reviewed and tested safely before touching your live production system.

We protect admin portals using strong password hashing, server-side role verification on every request, login rate limiting to block brute-force attempts, automatic session expiration, environment-isolated credentials, and optional multi-factor authentication (MFA).

Multi-factor authentication (MFA / 2FA) can be integrated into custom web applications and admin dashboards using authenticator apps (TOTP) or identity providers, and we strongly recommend enabling MFA on all hosting, domain, and email accounts.

Security is a shared responsibility. While Webntric handles secure code, deployment verification, and agreed backup/maintenance tasks, your team is responsible for keeping administrator passwords strong and private, enabling MFA on company accounts, restricting who gets admin rights, and notifying us promptly when staff members leave so their access can be revoked.